At Caravela Books, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on caravelabooks.com.
1. Information We Collect
a. Personal Information
We may collect the following when you place an order, create an account, or contact us:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party providers)
b. Non-Personal Information
Automatically collected data may include:
- IP address
- Browser type
- Device information
- Pages visited and duration of visits
- Referring URLs
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order status and updates
- Provide customer service and support
- Improve our website and services
- Ensure security and prevent fraud
- Comply with legal and tax obligations
We do not sell or rent your personal information.
3. Payment Security
Payments are securely processed through trusted third-party services.
Caravela Books does not store credit or debit card details. All transactions are encrypted using SSL (Secure Socket Layer) technology.
4. Cookies and Tracking
We use cookies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve site performance and user experience
You can manage or disable cookies through your browser settings, though some features may not function properly without them.
5. Third-Party Services
We may share your data with trusted third parties solely to operate our business (e.g., payment processors, shipping carriers, analytics tools). These providers are contractually obligated to keep your data secure and use it only for specified purposes.
6. Data Protection
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or deletion
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children. If we learn we’ve collected such data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page along with the updated effective date. Continued use of the site constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: support@caravelabooks.com